Privacy Policy

Payya is a subscription tracker made by Helio Labs (“we”, “us”). This policy explains what data the Payya mobile app and this website handle, why, and what you can do about it. We do not sell your data and we do not show ads.

What we collect

Without an account (guest mode). Everything you enter stays in a database on your device. Nothing is sent to our servers, apart from the logo lookups and feedback described below.

With an account, we store the following on our servers so it can sync across your devices:

• Account details: your email address, your name, and a password hash (if you sign up with email), or the identifier provided by Sign in with Apple or Google.
• Subscriptions you add: name, optional description, price, currency, billing cycle, payment date, reminder settings and whether it is active.
• Payment methods you choose to describe: a label, its type, and optionally the last 4 digits of a card, card brand, an email address, a bank name, a crypto wallet label and notes. We never ask for or store full card numbers, and Payya does not connect to your bank.
• App preferences such as currency, language and calendar settings.

Usage events. The app records a few anonymous events (for example, switching between list and calendar view or changing a setting) to help us understand which features are used. These events are not linked to your name or email.

Feedback. If you send feedback from Settings, we receive your message, any screenshot you attach, and basic device information (app version, OS, screen size, locale).

Notifications. Renewal reminders are scheduled on your device. We do not use push notification servers.

Third parties we share data with

• Brandfetch (brandfetch.com), to show a company logo next to each subscription. When you add or display a subscription, the app sends its name (for example “Netflix”) to the Brandfetch API and downloads the matching logo from Brandfetch's servers. Brandfetch receives the subscription name and, as with any web request, your IP address. No price, date, account or payment information is sent. This happens in guest mode too. See the Brandfetch privacy policy.
• Supabase, our database and authentication provider, which stores account data on our behalf.
• Apple and Google, if you choose to sign in with them. They tell us your account identifier and, depending on your choice, your name and email.
• Wiredash, which receives feedback you send and the anonymous usage events described above.
• Google Fonts, from which the app may download font files, which exposes your IP address to Google.

These providers process data only to deliver their service to us. We may also disclose data if required by law.

Why we use it

We use your data to provide the app (storing and syncing your subscriptions, showing logos, reminding you of renewals), to answer feedback, and to improve the app. The legal bases are the performance of our agreement with you and our legitimate interest in keeping Payya working and improving it.

How long we keep it

Account data is kept until you delete your account. Guest data stays on your device until you delete the app. Feedback is kept as long as it is useful to fix the issue it reports.

Deleting your data

You can delete your account at any time in the app under Settings → Delete Account. This permanently removes your account, subscriptions and payment methods from our servers. You can also email us at contact@payya.app to request deletion.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your data, to object to or restrict processing, and to complain to your data protection authority. To exercise any of these, email contact@payya.app.

Security

Data is sent over encrypted connections, and each account can only read its own data. No system is perfectly secure, so please use a strong password.

Children

Payya is not directed at children under 13 (or the minimum age in your country), and we do not knowingly collect their data.

This website

This site does not use tracking cookies or analytics. If you join the waitlist, your email is stored only in your own browser for now.

Changes

We will update the date above when this policy changes, and tell you in the app if a change is significant.

Contact

Helio Labs — contact@payya.app